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15 Jul 2016

Train delay compensation

Commuters have been hit by rush hour misery today after a train struck a tree in south-east London.

Southeastern has apologised to travellers after some services were cancelled as a result of obstruction about the Hayes to Charing Cross route.

Train refund
About the rail operator’s Twitter account, an email was posted to at least one delayed commuter that a train had hit a tree.

The incident has sparked disruption about the busy commuter route and resulted in anger as some trains missed stops inside a bid to avoid further chaos.

Isobel McGeever tweeted: “Love it when @Se_Railway cancel the Hayes train so I'm late in my first day of work.

While another wrote: “I've just moved & started getting this train. Out of 6...